From 19 June 2026, every data controller (that's me) has to
- have a complaints procedure in place
- facilitate a way for people to make complaints, including online means
- acknowledge complaints within 30 days and investigate without undue delay

This change means that I have the responsibility to try and resolve your complaint issue, before the ICO (Information Commissioners Office) will get involved.

If you feel you need to make a complaint about how I store your data, please use the form below to send me a message, detailing the complaint or issue and I will get back to you as soon as possible, but within 30 days.

Alternatively, please call: +44 (0)7387 955499

Or Email me at info@chrisaliscounselling.com OR by using the form below [please check your junk mail in case any email response falls into there].

If you are not happy with any of my services in general, you can also contact the BACP Complaints Procedure.